Unified Communications AdministratorJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * *The Opportunity:The Enterprise Communications Services 3 ECS3 program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated with customer Unified Communication UC services.Our mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program CERP activities associated with the clients’ LANs, WAN and Unified Communication services. Become a part of our great team and make a difference.What You’ll Get to Do:CACI is currently seeking a talented Unified Communications and Collaboration UC&C Operations Technician with an active TS/SCI clearance to provide maintenance and advanced support for customers globally. The successful candidate would be joining a team that provides multiple services in the realm of UC&C to include Video Teleconferencing VTC, Voice over IP VoIP, Instant Messaging IM, Presence, Audio/Video Streaming with some Public Branch Exchange PBX phone support within the enterprise. Responsibilities are based on tiered skill level for resolution supporting customers on all managed DCE/DTE plus scheduled or active Video Teleconferences. Candidate will become familiar with the use of Cisco Unified Communications Manager CUCM, Cisco border controllers CUBE/VCS, Multipoint Control Unit MCU, Cisco Meeting Server CMS, Telepresence Management Suite TMS, Vbrick Rev, Integrated Management Controller IMC and various other tools as required.Responsibilities:Provide technical knowledge of VoI
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