Software Engineer ProductLocation New York HQ InPerson Type FullTime Compensation 150000250000 Equity Competitive Visa Not Available Experience 28 years 48 preferredAbout ClientClient is revolutionizing customer engagement for home service companies through AIpowered conversational agents These agents handle highvalue inbound calls booking jobs qualifying leads and driving revenue with speed and consistency that surpasses human call centers In less than two years The Company has grown to 50 employees and is backed by a dynamic inoffice NYC culture Operating in a 500B market where 85 of missed calls result in lost customers The Company is building the leading platform for AIdriven customer engagement The company serves major home service brands and plans to quadruple its headcount in 2025 offering engineers immediate visibility and impact Stage Series A Team Size 50 Industry AI Tools Customer Engagement Founded 2023Role SummaryClient seeks a Productminded Software Engineer who excels at the intersection of engineering product thinking and rapid iteration This is a fully inperson role based in NYC You will own features endtoend from backend services to AIpowered user experiences and collaborate closely with Product Customer Success and GTM teams Your work will directly influence the core product used by thousands of customers daily This role is ideal for someone who values impact over simply shipping codeResponsibilities Own feature development endtoend including backend services frontend experiences and AIdriven workflows Convert customer feedback into rapid iterations and feature improvements Collaborate closely with Product Customer Success and GTM teams Maintain high code quality with strong testing monitoring and reliability practices Navigate changing requirements with autonomy and strong prioritization Build scalable systems powering AIdriven customer engagementRequirements 28 years fullstack engineering experience 48 preferred Familiarity with AI LLMs or AIassisted systems or eagerness to learn quickly Strong product mindset with a focus on impact and customer experience Experience owning features endtoend across backend and frontend Comfortable working crossfunctionally with nonengineering teams High code quality standards and a strong reliability mindset Thrives in fastpaced highenergy startup environments Must work inperson in NYC fulltime Bonus startup hacker or founder backgroundBenefits amp Perks Opportunity to work on AIpowered conversational agents in a massive underserved market Direct visibility and immediate product impact Highenergy collaborative inoffice NYC culture Join a fastgrowing team scaling 4 in 2025 Chance to influence product direction and customerfacing experiencesGreen Flags Strong academic or project background top schools helpful but not required Evidence of delivering highimpact product outcomes Startup hacker or founder experience Proven success in fastpaced highgrowth environments Fast learner in AILLMs Low ego collaborative highenergy personalityRed Flags Frequent job hopping every 12 years Significant unexplained employment gaps Average academic background with no exceptional experience Lack of ownership of endtoend or productcritical projects Mostly contracting roles without deep product involvementInterview Process1 Pending Approval2 Application Review3 Initial Screen4 Technical Screen5 Onsite6 Founder Screen7 References8 Offer9 HiredBiggest NoteCandidates with experience in big tech AI expertise and strong fundamentals smart from top university are almost certain to be shortlisted
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