At Duke Health were driven by a commitment to compassionate care that changes the lives of patients their loved ones and the greater community No matter where your talents lie join us and discover how we can advance health together About Duke Healths Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization which is Duke Healths fully integrated centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle This includes scheduling registration coding billing and other essential revenue functions Duke University Health System Patient Revenue Management Office PRMO seeks to hire aBusiness Process Consultantwho will embrace our mission of Advancing Health Together The Business Process Consultant BPC serves as the primary analytical resource supporting all revenue cycle processes systems and workflow The BPC is a subject matter expert in Epic Maestro Care data analytics payer reimbursement and demonstrates a broad spectrum of operational expertise across many areas of the Revenue Cycle The BPC supports the Revenue Cycle departments and operational leaders within the Patient Revenue Management Organization PRMO by identifying opportunities to improve operational efficiency and performance The BPC has a system focus through monitoring of dashboards and key metrics to proactively identify analyze and trend issues The BPC strategically supports operations by identifying opportunities to improve workflow and effectiveness through projects and innovative solutions to enhance automation quality and efficiency through enhancement requests report writing analysis and business case development and data validation Work Performed Identification and Analysis of Financial Opportunities Identify existing and future revenue cyclebased improvement opportunities Lead PRMO discussions evaluations selections and prioritization of improvement opportunities including the development of an ROI analysis to better understand and determine potential impact on overall PRMO performance Work closely with PRMO leadership to understand operational goals and challenges to identify opportunities for enhancements Perform and prepare regular root cause analysis of performance of the revenue cycle function to identify areas of opportunity utilizing various data systems including Slicer Dicer and Tableau Responsible for various standard recurring reporting functions to support revenue cycle operational business needs Assists revenue cycle senior leaders in working closely with organizational stakeholders to improve financial performance based on analytic findings Monitor key performance indicators for internal and external parties Cultivates internal relationships to assist in understanding department workflows Provides analytics for and supports special projects as needed eg new payer policy financial i
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