ResponsibilitiesNetwork Administration Perform network administration in a heterogeneous environment production DR test comprising network amp security equipment and telecommunication links Conduct hardening upgrades and enhancements on IT infrastructure components Monitor assess schedule and implement network and productspecific security vulnerability patches Track obsolescence of IT infrastructure components network systems Monitor expiry and renew network system passwords and certificates Implement network backup operations to ensure data recoverability and business continuity Execute disaster recovery plans for IT infrastructure network systems and conduct regular disaster recovery testing and component switchover exercises to ensure usability of standby and DR equipment Provide 24 x 7 support in 5 shiftsProject Management amp Support Provide infrastructure system amp network support to projects in accordance with project timelines Manage infrastructure enhancementupgrade projects following established project management guidelinesIncident amp Problem Management Provide secondlevel network support and resolve incidents and problems in accordance with established Service Level Agreements SLA Diagnose problems on incidents and propose and implement measures to prevent recurrenceChange amp Release Management Schedule and release network system changes to the production environment in accordance with change management processes and proceduresConfiguration Management Develop and maintain a comprehensive operating system hardware and software configuration databaselibrary of all IT infrastructure components used in the production environmentCapacity amp Performance Management Monitor and plan infrastructure system and network capacity Perform performance tuning to optimize network performanceProcess Management Implement underlying processes supporting IT service management in conformance with corporate security policies and guidelinesDocumentation Develop and maintain technical and process documents to support IT infrastructureEducation and Experience Bachelors degree in Information Technology Information Systems Computer Science or a related field Minimum of 5 years of handson experience managing network and security equipment such as Routers Switches Firewalls VPN Load Balancer DNS NAC Ability to support 247 operationsSkills and Knowledge Experience in public cloud administration Familiarity with data center operations Good written and verbal communication skills Strong interpersonal skills able to work independently and as part of a team Strong problemsolving skills with the ability to quickly develop solutions that balance technical needs and business impact Customeroriented mindset Ability to manage and prioritize multiple tasks and projects effectivelyProfessional Certifications Certifications preferred Cisco Certified Network Associate CCNA Cisco Certified Network Professional CCNP Check Point Certified Security Administrator CCSA Check Point Certified Security Expert CCSE Palo Alto Networks Certified Network Security Administrator PCNSA Palo Alto Networks Certified Network Security Engineer PCNSE NSE up to level 4 Certified Network Defender CND
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