Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.THE JOBAs a Venue IT Support Representative, you can expect to gain real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and develop your troubleshooting abilities in an exciting/dynamic industry. This is a Seasonal/ Part-time role that can require anywhere from 20-30 hours per week. Primary working months are March-November, but there may be needs outside of that window.WHAT THIS ROLE WILL DOProvide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff. Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures. Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology Be the onsite contact and provide guided access for visiting IT service or support providers Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
