Purpose of the Job The Zendesk Application Engineer will be the central point of contact for all Zendesk application support issues and requests. Key Responsibilities Work closely with direct report to configure changes, optimizations, and implement best practices within Zendesk for 670+ agents Improve and optimize the configuration and maintenance of Zendesk Support, Chat, Guide, and Explore as well as associated integrations – including triggers, automations, macros, queries, and dashboards Support day-to-day Zendesk operations and Zendesk integrati...
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