Back to search results Claims Technical Advisor Consumer Motor Claims Job No 678976 Auckland Permanent Full Time Insurance NZB4 Refer a friend Apply Join Suncorp and help shape the quality efficiency and customer experience of our claims journey As a Claims Technical Advisor youll play a vital role in supporting our Claims Consultants and Team Managers by providing specialist guidance improving processes and ensuring fair and accurate claim outcomes If you thrive in a collaborative environment enjoy problemsolving and want to make a measurable impact across our Claims function this is the role for youWhat youll doIn this role youll be the technical expert supporting the delivery of highquality claim outcomes across the team Your day will includeTriaging claims and providing technical advice to Claims Onshore and Offshore ConsultantsManaging payment approvals within the agreed authority frameworkSupporting claim declinatures and CRC referralsConducting technical audits identifying training needs and contributing to skill developmentSupporting with escalated claims and tiertwo complaints from customers and brokersHelping refine and improve claims processes to reduce leakage and maximise recoveryDelivering formal and informal training to uplift capability across the teamBuilding strong relationships with internal and external stakeholders to support effective claim outcomesWhat youll bringWere looking for someone who brings both technical capability and a customerfirst mindset Youll bringSignificant customer service experienceAt least 4 years experience in claims management preferably motor claimsStrong problemsolving skills and the ability to identify innovative solutionsExcellent stakeholder management and consulting skillsHighly developed written and verbal communication abilitiesStrong attention to detail and confidence working with systems and dataAdaptability learning agility and a proactive approach to continuous improvementA collaborative style and willingness to support coach and uplift othersWhat we can offer youFree life salary continuance trauma insurance coverDiscounts on Vero Southern Cross medical insuranceFlexible leave up to four days per year in addition to annual leavePositive inclusive team environment where individuality is celebratedFlexible work arrangements supporting a healthy worklife balance250 annually for gym membership or hobbiesOngoing learning development opportunitiesOpportunity to join the employee share planAbout Suncorp NZWere proud to be part of the Suncorp Group home to some of Australia and New Zealands most trusted insurance brands Together we deliver faster simpler and better outcomes for our customers and partnersAt Suncorp we believe we are at our best when our workforce reflects the diversity of our communities Were committed to creating an inclusive culture offering flexible work career development and opportunities for internal mobilityIf you require adjustments to participate equitably in our recruitment process or workplace contact lisascanlonsuncorpcomau for a confidential conversationChase the sun with us Apply online today Apply now Back to search results Advertised 17 Mar 2026 New Zealand Daylight Time Applications close 27 Mar 2026 New Zealand Daylight Time Whatsapp Facebook LinkedIn Email App if typeof SocialShareKit undefined SocialShareKitinit forceInit true reinitialize true selector socialsharekit ssk Dont see a job for you Dont see your dream job posted No problem sign up for job alerts and well let you know once something becomes available Sign Up Today Claims Technical Advisor Consumer Motor Claims Auckland 27 Mar 2026 Kia Ora are you ready to take your expertise to the next level Read more Claims Technical Advisor Consumer Motor Claims Auckland 27 Mar 2026 Kia Ora are you ready to take your expertise to the next level Read more
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