We are looking for an experienced Software Engineer with strong expertise in MS Dynamics Contact Center application testing and handson experience with Cyara and Empirix Hammer tools The ideal candidate will be responsible for validating endtoend contact center solutions ensuring stability performance and quality of CRM and telephony systemsKey Responsibilities 1 Functional amp Integration Testing Perform endtoend testing of MS Dynamics CRM modules workflows and integrationsExecute test scenarios for contact center applications IVR flows call routing and customer interaction workflowsValidate...
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