The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously. In this role, you will be responsible for providing high-quality customer service and support to clients before, during, and after they purchase products or services. Responsibilities Handle customer inquiries and promptly and accurately answer their questions or concerns. Identifying and escalating complex or high-priority issues to the appropriate teams for resolution. Create positive experiences with customers to ensure their satisfaction. Meeting or exceeding perform...
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