n Our guests memorable experiences have to start somewhere So why not with you Were looking for a new Front Office Manager to take ownership of delivering exceptional first impressions managing everything from registration and reservations to porter and concierge servicesnnn nnn A little taste of your daytodaynnn nnn Every day is different but youll mostly bennn Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomesnnn Engaging with guests to build personal relationships and remedy any complaintsnnn Conducting regular front office inspections to ensure were making the right first impressionnnn Helping to prepare budgets and finding new ways to drive revenue from walkins and upselling at the front desknnn Training team members on PBX procedures and taking the lead during an emergency or crisisnnn Reporting into the Director of Rooms youll manage a team of front desk employees across several specialismsnnn nnn What We need from younnn nnn Bachelors degree higher education qualification equivalent in Hotel Management Business Administrationnnn 3 years of Front OfficeGuest Service experience including management experiencennn Must speak fluent Englishnnn Other languages preferrednnn nnn What you can expect from usnnn nnn We give our people everything they need to succeed From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform impressive room discounts and some of the best training in the businessnnn nnn Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work IHG Hotels Resorts provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or disability We promote a culture of trust support and acceptance Always welcoming different backgrounds experiences and perspectivesnnn nnn IHG gives every member of the team the room they need to belong grow and make a difference in a collaborative environment We know that to work well we need to feel well both inside and outside of work and through our myWellbeingnnn framework we are committed to supporting wellbeing in your health lifestyle and workplacennn nnn So join us and youll become part of our evergrowing global familyn
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
