Job Summary:JOB DESCRIPTION - BOX OFFICE AGENTLocation: Toronto, ONDivision: Ticketmaster NA Support & OpsLine Manager: Box Office ManagerContract Terms: Seasonal, Part-time; include evenings, weekends, and holidaysTHE TEAMWe’re fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets though we do that better than anyone else!, we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team.THE JOB We’re adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Toronto area to service various events. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.WHAT YOU WILL BE DOINGProviding exceptional front-line customer service to ticket purchasersConduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale systemWorking with Archtics and TM Host systems on a regular basisBalance and account for cash and credit card receipts from sakes transactionsOrganizing and distributing “will-call” ticketsFostering and maintaining a positive attitude towards the company and its activitiesOur job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional duties as needed.WHAT YOU NEED TO KNOW Minimum of 1-year experience in sales and/or customer serviceGeneral office and cash experience are preferredMust be available for flexible working hours which includes evenings, weekends, and holidays YOUBasic foundation and unde
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