Coordinate and optimize daily technician schedules strategically pairing teams with jobs to ensure maximum efficiency and service delivery Act as the primary point of contact for Management Agent MA inquiries professionally handling communications via phone email and WhatsApp Prepare accurate quotations for repair or replacement works proactively following up with customers for approval and recording job confirmations for tracking purposes Prepare and submit essential safety and regulatory documentation including Risk Assessments RA Safe Work Procedures SWP and Method of Statements MOS for servicing works Maintain meticulous records of job confirmations contractor summary sheets and project milestones eg WRPC SE for both internal and client reporting Arrange for necessary site entries and work permits with building management and liaise with suppliers to check parts availability for upcoming repairs Provide proactive status updates to clients regarding technician arrival times and resolve servicerelated feedback or complaints to maintain high satisfaction levels Perform any other tasks as assigned by the Manager or Management
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
