At Office1 we leverage our winning triangle to create an unparalleled company culture We align our commitment to our customers with our employee goals We understand that our employees enable our customers success and that is why we focus on creating opportunities rooted in our employees purpose and passions Join Office1 and Shape the Future of IT Solutions At Office1 we align our employees goals with our commitment to customer success creating a culture that fosters purpose and passion Since 1995 weve been delivering innovative technology solutions to SMBs and have become one of the fastestgrowing managed service providers in the Western US We are seeking a Network Engineer 2 to join our Managed Services team In this role you will operate independently across a broad range of systems and network technologies resolve complex escalations lead midsize projects and serve as an escalation and mentoring resource for junior technicians What Youll Be Doing Escalations and Advanced Troubleshooting Own and resolve complex or escalated service tickets Guide junior techs through troubleshooting and project tasks Proactively identify systemic problems and implement durable longterm fixes Microsoft 365 Identity and Cloud Use Message Trace Quarantine and eDiscovery tools to solve Microsoft 365 mail issues Create and enforce mail flow rules and support mailbox and SharePoint migrations Migrate systems and workstations to Azure AD Entra Design and apply Conditional Access policies Manage and interpret signin logs and Azure permissions Infrastructure Networking and Virtualization Deploy and manage HyperV and Azure virtual machines Design and implement VLANs VPNs firewall rules and related network configurations Backup Recovery and Incident Response Conduct file and serverlevel restores verify backup integrity and recommend improvements Respond to midlevel incident response situations email compromise virus cleanup localized ransomware infection Projects and Automation Write project scopes and plans for 10 to 25 user environments Use RMM to run scripts and deploy configurations across multiple endpoints Identify automation opportunities and deploy solutions using ConnectWise Automate and Backstage What You Bring 2 to 4 years in IT infrastructure support 2 years in network configuration Active Directory and Office 365 1 year with Azure AD Entra Conditional Access and cloud identity management Experience with tools including Sophos ConnectWise Veeam and Unifi Security or equivalent Microsoft certifications aligned to the role AZ104 MS102 are strongly preferred Specialty Focus Areas Preferred All Network Engineer 2s are expected to develop one or more specialties such as Backup Automation iTuneJAMF Onboarding Security EDRAV Office 365 GSuite Firewalls Infrastructure Support Infrastructure Design Azure Diversity Office1 believes we work more productively and our jobs are more enjoyable when our team includes members with a diversity of backgrounds and life experiences We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team What We Offer Paid time off holidays and vacation Comprehensive medical dental and vision coverage with generous contributions Supplemental benefits eg STDLTD life EAP 401K matching Onsite parking gym showers and activity rooms nbsp
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