FastCo is the company behind FastJobs Southeast Asias top nonexecutive job portal for both jobseekers and employers and FastGig Singapores first flexiwork recruitment appFastGig is a platform that enables businesses to hire flexible workers building an agile and robust blended workforce Our fully managed service encompasses sourcing onboarding training and payroll to help businesses manage peak periods and diversify headcount Are you an enthusiastic student or fresh graduate looking to kickstart your career in tech operations Do you want to learn how a fastgrowing platform balances client needs with gig worker satisfaction If so this Operations Executive Internship is for you Join our growing team gain handson experience and play a pivotal role in delivering an outstanding experience for our clients and gig workforceThis is a fully remote position that operates on a rotating shift basis The schedule follows a 4days on 2days off rotation cycleWhat Youll Do Learn to serve as a key point of contact between clients and our talented gig workforce Assist in managing client job postings ensuring clear communication to attract the right talent Support the Client Success team by handling initial aftersales queries and troubleshooting client issues Act as a champion for our users responding promptly to inquiries and ensuring satisfaction throughout the project lifecycle Balance various administrative and support tasks maintaining a fast response rate and seamless workflow Approach new operational challenges with a solutionsoriented mindset and a eagertolearn attitudeWho You Are Willingness to work on a rotating shift basis Currently pursuing or recently graduated with a DiplomaDegree in Business Operations Logistics or a related field prior experience in job boards or staffing is a plus but not required A strong passion for delivering exceptional customer service and helping others Good communication skills especially in written and online interactions chat support emails Ability to learn how to prioritise multitask and follow up with meticulous attention to detail Comfortable using Google Suite applications Docs Sheets to streamline daily tasks Ability to thrive in a fastpaced dynamic environment and adapt quickly to changing prioritiesWhats in it for YouGain realworld experience in a fastgrowing HRtech startup with mentorship enjoying a fully remote work environment and the high potential to convert into a fulltime role based on outstanding performance
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