Career Search

Account Manager

Search Email alerts

Account Managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied. They may assist with making sales, handling client complaints, collecting and analyzing data, and improving the overall customer experience.

Typical Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Personality

Entrepreneurial

Personality Description

People interested in this work like activities that include leading, making decisions, and business.

Abilities

Verbal
Ideas and Logic

Skills

Problem Solving
People and Technology

Knowledge

Business
Arts and Humanities
Communications
Engineering and Technology

Education

bachelor's degree

• lancaster, PA
  About this company
• VAP Group Bengaluru, Karnataka, India
  About this company
• Koops Greenville, SC
  About this company
• VAP Group Mumbai, Maharashtra, India
  About this company
• EssenceMediacom Auckland, New Zealand
  About this company
• Tokyo, Japan
  About this company
• Tokyo, Japan
  About this company
• Hire Resolve USA Cape Town, Western Cape, South Africa
  About this company
Find more Account Manager jobs!